Terms of Service

1. Who you are contracting with

Argus is provided by Simnetiq Ltd, a company registered in England and Wales under company number 16861177, with its registered office at 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom(“we”, “us”, “our”). You can reach us at support@simnetiq.store.

These terms are an agreement between you and us. They cover this website, the Argusdesktop application, and the accounts, workspaces and cloud storage behind them (together, the “Service”). By creating an account or using the Service you agree to them. If you do not agree, do not use the Service.

Two further documents form part of this agreement and are incorporated by reference: our Acceptable Use Policy and our Refund Policy. Our Privacy Policy explains what we do with personal data.

2. Eligibility, sanctions and export restrictions

You must be at least 18 years old to use the Service. If you are agreeing to these terms on behalf of a company or other organisation, you confirm that you have authority to bind it, and “you” means that organisation.

The Service is not offered where United Kingdom, European Union or United States sanctions or export controls prohibit it. By using the Service you confirm that you are not located or ordinarily resident in, and are not accessing the Service from, a country or territory subject to comprehensive sanctions under those regimes — currently including Russia, Belarus, Iran, North Korea, Syria, Cuba, Afghanistan, and the temporarily occupied regions of Ukraine (including Crimea, Donetsk and Luhansk) — and that neither you nor any organisation you act for appears on a sanctions list maintained by the UK, the EU, the US or the United Nations. We may restrict, suspend or terminate access, without notice where the law requires it, where we reasonably suspect this confirmation is untrue.

3. Your account

You sign in with a one-time code sent to your email address, or with Google. Entering an email address that has no account creates one. Keep access to that mailbox secure: anyone who can read it can sign in as you, and you are responsible for what happens under your account.

A workspace can have more than one member. Everyone in a workspace shares its profiles, proxies, cookie sets and automations, and the workspace owner is responsible for who is invited into it.

4. Licence to use the software

We grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the Argus desktop application on devices you control, for the term of your plan, subject to these terms. We reserve every right not expressly granted.

You may not, except where the law says you may despite this clause:

• resell, sublicense, rent or host the software as a service for third parties;
• reverse engineer, decompile or disassemble it, or attempt to derive its source code;
• remove or obscure any proprietary notice; or
• circumvent the limits attached to your plan, or the mechanisms that enforce them.

The desktop application includes third-party open-source components, which remain subject to their own licences. Those licences prevail over this section to the extent they conflict with it.

5. Acceptable use

Argus is a general-purpose tool. What is done with it is your responsibility, and our Acceptable Use Policy sets out the limits. In summary: use the Service lawfully, do not use it to defraud anyone or to gain unauthorised access to systems or accounts, and observe your own obligations to the services you reach through it. Breaching that policy is a breach of these terms.

6. Your data and the accounts you operate

You keep ownership of everything you put into the Service. You grant us only the rights we need to operate it for you — to store, transmit and process your data in order to provide the features you have turned on, and to keep backups.

You are solely responsible for the third-party accounts you operate with the browser and for complying with the terms of the services those accounts belong to. We are not a party to your relationship with them, and we cannot restore an account that one of them closes.

The same applies to data you bring in. Cookies, session data, credentials and profiles you import into the browser are imported at your own risk: you confirm that you obtained them lawfully and are entitled to use them. We do not and cannot verify their origin, and we may suspend an account where we reasonably suspect imported data was obtained unlawfully.

7. Plans, billing and taxes

Paid plans are purchased at the prices shown on our pricing page. Each purchase buys a single 30-day term and does not renew automatically — there is no recurring charge and no stored payment mandate. To continue past the term, buy it again.

Plans unlock the limits described for each tier: how many browser profiles the workspace may hold, how many people may share it, and how many automations it may store. You can cancel at any time from your dashboard, which moves the workspace to the Free plan and its limits.

Prices are stated exclusive of value added tax and other transaction taxes unless we say otherwise at checkout. Where such taxes are due they are added at checkout and shown to you before you pay.

8. Cancellation, refunds and withdrawal rights

Our Refund Policy sets out how cancellation works and what you are entitled to. If you are a consumer in the United Kingdom or the European Economic Area it also explains your statutory 14-day right to withdraw from a distance contract, and the circumstances in which that right is lost once supply of digital content has begun with your consent. Nothing in these terms removes a statutory right you have as a consumer.

9. Availability and changes to the Service

We may update, add to, or discontinue features. Where a change materially reduces a feature you are paying for, we will tell you by email or in the application before it takes effect, and you may cancel and ask us for a pro-rata refund of the unused part of the term you have already paid for.

We do not promise the Service will be uninterrupted. Maintenance, third-party outages, and problems outside our reasonable control can all interrupt it.

10. Suspension and termination

You may stop using the Service at any time, and you may ask us to delete your account as described in our Privacy Policy.

We may suspend or terminate your access if you materially breach these terms or the Acceptable Use Policy, if we are required to by law, or if your use puts the Service or other customers at risk. Except where the breach is serious, or where telling you first would be unlawful or would defeat the purpose, we will give you notice and a reasonable chance to put it right. If we terminate an account without cause, we will refund the unused part of any term you have paid for.

On termination your licence ends and you must stop using the software. Data stored on your own device stays there until you remove it.

11. Intellectual property

The Service, the Argusname and logo, and everything we have written to build them remain ours or our licensors’. These terms transfer no ownership. If you send us feedback or suggestions, we may use them without obligation to you.

12. Your indemnity

You will indemnify us against any claim, loss, liability and reasonable legal costs arising from your use of the Service in breach of these terms or the Acceptable Use Policy, or from your infringement of anyone else’s rights. We will tell you promptly about any such claim, let you control its defence, and give you reasonable assistance at your expense. You may not settle a claim in a way that admits fault on our part, or imposes an obligation on us, without our written consent.

13. No warranty

Except as expressly stated in these terms, the Service is provided “as is” and “as available”, without warranties of any kind, to the maximum extent permitted by law. In particular we do not warrant that the Service will keep any account you operate with it undetected, unrestricted or open. Detection methods change constantly and are outside our control, and any third-party service may restrict an account for its own reasons at any time.

If you are a consumer, you have statutory rights about the quality of digital content that this section does not affect.

14. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

Subject to that, we are not liable for indirect, incidental, special or consequential loss, nor for loss of profit, revenue, goodwill, business opportunity or data, even if we were told such loss was possible.

Subject to the same, our total liability arising out of or in connection with these terms and the Service, whether in contract, tort (including negligence) or otherwise, is limited in aggregate to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, and USD 100.

15. Changes to these terms

We may revise these terms. For minor changes we will update the “Last updated” date above. For changes that materially affect your rights or obligations we will give you reasonable notice by email or in the application before they take effect. Continuing to use the Service after a change takes effect means you accept it; if you do not, stop using the Service and, if you are within a paid term, ask us for a pro-rata refund of the unused part.

16. Assignment

You may not assign or transfer these terms without our written consent. We may assign them to an affiliate, or in connection with a merger, acquisition or sale of substantially all of our assets, on notice to you.

17. Severability, waiver and entire agreement

If any provision of these terms is found unenforceable, the rest stays in force and that provision is applied as far as it lawfully can be. A delay in enforcing a right is not a waiver of it. These terms, together with the Acceptable Use Policy and the Refund Policy, are the entire agreement between us about the Service and replace any earlier understanding about it. Nobody other than you and us has any right to enforce them.

18. Governing law and jurisdiction

These terms, and any dispute arising out of them, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over them.

If you are a consumer resident somewhere else, this does not deprive you of the protection of the mandatory law of the country in which you live, and you may also bring proceedings in the courts of that country.

19. Contact

Questions about these terms: support@simnetiq.store, or write to Simnetiq Ltd, 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom.