Terms of Service

1. Who you are contracting with

Argus is provided by Simnetiq Ltd, a private company limited by shares registered in England and Wales under company number 16861177, with its registered office at 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom (“we”, “us”, “our”). You can reach us at support@simnetiq.store.

These terms are an agreement between you and us. They cover this website, the Argus desktop application, its local API and MCP server, and the accounts, workspaces and cloud storage behind them (together, the “Service”). By creating an account or using the Service you agree to them. If you do not agree, do not use the Service.

Two further documents form part of this agreement and are incorporated by reference: our Acceptable Use Policy and our Refund Policy. Our Privacy Policy explains what we do with personal data, and our Cookie Policy what this website stores in your browser.

Some clauses apply differently depending on who you are. You are a consumer if you use the Service wholly or mainly for purposes outside your trade, business, craft or profession. Otherwise you are a business customer. Where a clause says it applies to one of the two, it does not apply to the other. Nothing in these terms takes away a right the law gives you as a consumer that cannot be excluded by agreement.

2. Eligibility, sanctions and export restrictions

You must be at least 18 years old to use the Service. If you are agreeing to these terms on behalf of a company or other organisation, you confirm that you have authority to bind it, and “you” means that organisation.

The Service is not offered where United Kingdom, European Union or United States sanctions or export controls prohibit it. By using the Service you confirm that you are not located or ordinarily resident in, and are not accessing the Service from, a country or territory subject to comprehensive sanctions under those regimes — currently including Russia, Belarus, Iran, North Korea, Syria, Cuba, Afghanistan, and the temporarily occupied regions of Ukraine (including Crimea, Donetsk and Luhansk) — and that neither you nor any organisation you act for appears on a sanctions list maintained by the UK, the EU, the US or the United Nations. We may restrict, suspend or terminate access, without notice where the law requires it, where we reasonably suspect this confirmation is untrue.

This website and the installer downloads are also unavailable from a small number of further countries as a business decision. A request from one of them receives an explanatory page rather than the Service.

3. Your account, workspace and keys

You sign in with a one-time code sent to your email address, or with Google. Entering an email address that has no account creates one. Keep access to that mailbox secure: anyone who can read it can sign in as you, and you are responsible for what happens under your account.

A workspace can have more than one member. Everyone in a workspace shares its profiles, proxies, cookie sets, datasets and automations, subject to the sharing controls the application offers, and the workspace owner is responsible for who is invited into it and for what members do there.

The desktop application exposes a local API and an MCP server, protected by keys you create. Anything done with a key is done under your account. Scope keys narrowly, revoke ones you no longer use, and tell us at once if you believe a key or your account has been compromised.

4. Licence to use the software

We grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the Argus desktop application on devices you control, for the term of your plan, subject to these terms. We reserve every right not expressly granted.

You may not, except where the law says you may despite this clause:

• resell, sublicense, rent or host the software as a service for third parties, or serve unrelated customers from a single workspace;
• reverse engineer, decompile or disassemble it, or attempt to derive its source code, beyond what applicable law permits for interoperability;
• remove or obscure any proprietary notice; or
• circumvent the limits attached to your plan, or the mechanisms that enforce them.

The desktop application is built on open-source software, including the Chromium project, which remains subject to its own licences. Those licences prevail over this section to the extent they conflict with it, and the attribution texts ship with the application.

5. Acceptable use

Argus is a general-purpose tool. What is done with it is your responsibility, and our Acceptable Use Policy sets out the limits with the law behind each of them and worked examples. In summary: use the Service lawfully, do not use it to defraud anyone or to gain unauthorised access to systems or accounts, do not use it to harm people, and observe your own obligations to the services you reach through it and to the people whose data you collect. Breaching that policy is a breach of these terms.

6. Your data and the accounts you operate

You keep ownership of everything you put into the Service. You grant us only the rights we need to operate it for you — to store, transmit and process your data in order to provide the features you have turned on, and to keep backups. Where you turn on workspace encryption, the values it covers are encrypted on your device with a passphrase we never receive, and we cannot read or recover them; losing that passphrase means losing that data.

You are solely responsible for the third-party accounts you operate with the browser and for complying with the terms of the services those accounts belong to. We are not a party to your relationship with them, and we cannot restore an account that one of them closes.

The same applies to data you bring in. Cookies, session data, credentials and profiles you import into the browser are imported at your own risk: you confirm that you obtained them lawfully and are entitled to use them. We do not and cannot verify their origin, and we may suspend an account where we reasonably suspect imported data was obtained unlawfully.

Where you use the Service to collect or process personal data about other people, you are the controller of that data and we are, at most, a processor acting on your instructions for the data you choose to sync. Business customers can ask for our standard data processing agreement at support@simnetiq.store; it incorporates our processor list and our commitment to tell you before it changes.

7. Third-party services you connect

The Service is designed to work with things you bring to it: proxies from providers you choose, mailboxes you own, keys for the AI model providers you use, and the integrations you configure. We do not supply proxies, mailboxes or model access, and we are not responsible for their availability, quality, cost or terms. Data you send through them — a prompt to a model provider, a message through a mailbox, a request through a proxy — goes to that provider under its own terms and privacy notice, not ours.

Third-party extensions listed in the application are published by their own authors under their own licences. We list them for convenience and do not warrant them.

8. Plans, billing and taxes

Paid plans are purchased at the prices shown on our pricing page, for a term of 30 days or 12 months, and may be paid for by card or in cryptocurrency. When you pay by card you choose, at checkout, whether the plan renews automatically.

With auto-renewal on, your purchase creates a recurring subscription: we store a payment mandate with our payment processor and the amount shown at checkout is charged again at the start of each term until you turn it off. We will send you a reminder by email before each renewal, stating the amount and the date, and how to stop it. You may turn off auto-renewal at any time from your dashboard; doing so stops the next charge and you keep the plan and its limits until the end of the term you have already paid for.

With auto-renewal off, and for every cryptocurrency payment, the purchase does not renew. No payment mandate is stored and nothing is charged again unless you buy another term. We will remind you by email and in the app seven, three and one day before a term ends. If you buy the same plan again before that date, the days remaining on your current term are added to the new one, so buying early does not shorten what you have already paid for. Cryptocurrency payments cannot be made to recur at all.

If a renewal payment fails we will tell you and keep your plan and its limits for seven days while it is resolved. If it is still unpaid after that, the workspace moves to the Free plan and its limits. Nothing you have created is deleted.

Plans unlock the limits described for each tier: how many browser profiles the workspace may hold, how many people may share it, and how many automations it may store. When a plan ends, or if you choose to leave sooner from your dashboard, the workspace moves to the Free plan and its limits.

Prices are shown in US dollars. The total shown at checkout before you confirm is the total you pay: where value added tax or a similar transaction tax is due on your purchase, it is included in that total and itemised, and where none is due, none is added. If your card is billed in another currency, your card issuer sets the exchange rate and any conversion fee.

9. Cancellation, refunds and withdrawal rights

Our Refund Policy sets out how cancellation works and what you are entitled to. If you are a consumer in the United Kingdom or the European Economic Area it also explains your statutory 14-day right to withdraw from a distance contract, the circumstances in which that right is lost once supply of digital content has begun with your express consent and acknowledgement, and it carries the model cancellation form you may use. Nothing in these terms removes a statutory right you have as a consumer.

10. Availability and changes to the Service

We may update, add to, or discontinue features. Where a change materially reduces a feature you are paying for, we will tell you by email or in the application before it takes effect, and you may cancel and ask us for a pro-rata refund of the unused part of the term you have already paid for.

We do not promise the Service will be uninterrupted. Maintenance, third-party outages, and problems outside our reasonable control can all interrupt it. The desktop application keeps working offline for what is stored on your device.

11. Suspension and termination

You may stop using the Service at any time, and you may ask us to delete your account as described in our Privacy Policy.

We may suspend or terminate your access if you materially breach these terms or the Acceptable Use Policy, if we are required to by law, or if your use puts the Service or other customers at risk. Except where the breach is serious, or where telling you first would be unlawful or would defeat the purpose, we will give you notice and a reasonable chance to put it right. If we terminate an account without cause, we will refund the unused part of any term you have paid for.

On termination your licence ends and you must stop using the software. Data stored on your own device stays there until you remove it; data in your workspace is handled as the Privacy Policy describes.

12. Intellectual property

The Service, the Argus name and logo, and everything we have written to build them remain ours or our licensors’. These terms transfer no ownership. If you send us feedback or suggestions, we may use them without obligation to you. Complaints that the Service infringes someone’s rights follow the procedure on our copyright page.

13. Indemnity (business customers)

If you are a business customer, you will indemnify us against any claim, loss, liability and reasonable legal costs arising from your use of the Service in breach of these terms or the Acceptable Use Policy, from the third-party accounts and data you operate with it, or from your infringement of anyone else’s rights. We will tell you promptly about any such claim, let you control its defence, and give you reasonable assistance at your expense. You may not settle a claim in a way that admits fault on our part, or imposes an obligation on us, without our written consent.

If you are a consumer this section does not apply to you. You remain responsible under the general law for loss you cause us by breaking these terms.

14. Warranties and your statutory rights

If you are a consumer in the United Kingdom, the Consumer Rights Act 2015 gives you rights we cannot exclude: digital content we supply must be of satisfactory quality, fit for any purpose you told us about, and as described. If it is not, you are entitled to have it repaired or replaced, and if that is impossible or fails, to a price reduction, which may be a full refund. If digital content we supply damages a device or other digital content of yours and we failed to use reasonable care and skill, we will repair the damage or compensate you. Consumers elsewhere have the equivalent rights of their own country. Nothing in this section or the next reduces them.

Beyond those rights and what these terms expressly state, the Service is provided “as is” and “as available”, without warranties of any kind, to the extent the law permits. In particular we do not warrant that the Service will keep any account you operate with it undetected, unrestricted or open. Detection methods change constantly and are outside our control, and any third-party service may restrict an account for its own reasons at any time. Our marketing describes what the software does; it is not a promise about what another company will do.

15. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for breach of the consumer rights in section 14, or for anything else that cannot lawfully be limited.

If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill, and not for loss that was not foreseeable. We supply the Service for domestic and private use by consumers; if you use it for a business purpose we have no liability to you for loss of profit, business, or business opportunity.

If you are a business customer, we are not liable for indirect, incidental, special or consequential loss, nor for loss of profit, revenue, goodwill, business opportunity or data, even if we were told such loss was possible; and our total liability arising out of or in connection with these terms and the Service, whether in contract, tort (including negligence) or otherwise, is limited in aggregate to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, and USD 100.

In every case, we are not liable for the actions of a third-party service — including its closing, restricting or withholding funds from an account you operate — nor for loss arising from data, credentials, proxies or extensions you brought to the Service.

16. Changes to these terms

We may revise these terms. For minor changes we will update the “Last updated” date above. For changes that materially affect your rights or obligations we will give you at least 14 days’ notice by email or in the application before they take effect. Continuing to use the Service after a change takes effect means you accept it; if you do not, stop using the Service and, if you are within a paid term, ask us for a pro-rata refund of the unused part.

17. Assignment

You may not assign or transfer these terms without our written consent. We may assign them to an affiliate, or in connection with a merger, acquisition or sale of substantially all of our assets, on notice to you and provided the assignee takes on our obligations to you.

18. Notices

We give notices by email to the address on your account, or in the application. Keep that address current; a notice sent to it counts as received the next working day. You give notices to us at support@simnetiq.store or by post to Simnetiq Ltd, 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom.

19. Severability, waiver, entire agreement and third parties

If any provision of these terms is found unenforceable, the rest stays in force and that provision is applied as far as it lawfully can be. A delay in enforcing a right is not a waiver of it. These terms, together with the Acceptable Use Policy and the Refund Policy, are the entire agreement between us about the Service and replace any earlier understanding about it; this does not exclude liability for fraud. Nobody other than you and us has any right to enforce them, including under the Contracts (Rights of Third Parties) Act 1999.

20. Complaints and disputes

If something has gone wrong, write to support@simnetiq.store and tell us what happened. We aim to acknowledge complaints within two working days and to resolve them within 14. We are not a member of an alternative dispute resolution scheme and are not obliged to use one, so if we cannot resolve a complaint you may bring a claim in court; for small sums a consumer in England and Wales can use the small claims track.

Where the law of your country gives you the right to complain to a consumer or data protection authority, this section does not affect it. For personal data the UK authority is the Information Commissioner’s Office.

21. Governing law and jurisdiction

These terms, and any dispute arising out of them, are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over them. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts there.

If you are a consumer resident somewhere else, this does not deprive you of the protection of the mandatory law of the country in which you live, and you may also bring proceedings in the courts of that country.

22. Contact

Questions about these terms: support@simnetiq.store, or write to Simnetiq Ltd, 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom.