Copyright & IP Complaints

Argus is operated by Simnetiq Ltd. We respect intellectual-property rights and expect the people who use the Service to do the same — our Acceptable Use Policy prohibits using Argus to infringe anyone’s rights. This page explains how to tell us about infringement and what we do when you have.

1. What this procedure covers

Use it if you believe content stored on our systems — for example, material in a synced workspace — or anything published on this website infringes a copyright, trade mark or other intellectual-property right that you own or are authorised to enforce. Content inside a user’s local browser profiles lives on their device, not on our servers, and is not something we can see or remove; a complaint about what a user does elsewhere on the web should also go to the service hosting that material.

2. How to notify us

Email support@simnetiq.storewith the subject line “IP complaint”, or write to Simnetiq Ltd, 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom. Include:

• identification of the work you say is infringed, and proof you own it or act for the owner;
• where the infringing material is — a URL or a precise description of where on the Service you found it;
• your name, and an email address we can respond to;
• a statement that you believe in good faith that the use is not authorised by the rights owner, its agent or the law; and
• a statement that the information in your notice is accurate and that you are the rights owner or authorised to act for them, and your physical or electronic signature.

A complete notice lets us act quickly. An incomplete one may still be actionable, but we may come back to you for the missing pieces first.

3. What we do

We review every notice. Where a complaint is substantiated we remove or disable access to the material, tell the user who put it there why, and give them the chance to respond. Repeated infringement is grounds for terminating an account under our Terms of Service. If a user sends us a substantiated counter-notice, we may restore the material and will tell you so.

4. Misuse of this procedure

Knowingly false complaints waste the time of everyone involved and can make you liable for the damage they cause, including the costs of the person whose content was wrongly removed. Do not use this procedure for disputes that are not about intellectual property.

5. Third-party notices

The Argus desktop application is built on open-source software, including the Chromium project, used under their respective licences. Attribution and licence texts ship with the application.